Refund Policy
Thank you for choosing Diplomama for your learning needs. Please read this refund policy carefully before enrolling in any course. By enrolling in our courses, you agree to abide by the terms and conditions outlined herein.:
1. Enrollment Fees
- Enrollment fees for our courses are non-refundable. Once you have enrolled in a course and payment has been processed, you will not be eligible for a refund of the enrollment fee, regardless of whether you complete the course.
2. Exceptional Circumstances
- In exceptional cases of technical issues preventing access to the course materials or unavailability of the course due to unforeseen circumstances, users may contact our support team for resolution. We will make every effort to resolve such issues promptly and ensure you receive the value you paid for.
3. Refund Requests
- All refund requests must be submitted in writing to our support team. Please provide details of your enrollment, including your name, email address, course name, enrollment date, and reason for requesting a refund. We will review your request and respond to you within a reasonable timeframe.
4. No Refunds for Completed Courses
- Once you have completed a course and accessed all course materials, you will not be eligible for a refund, regardless of whether you are satisfied with the content or learning outcomes.
5. Changes to Refund Policy
- We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
By using Diplomama, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, contact us at swachit@diplomama.in